Nona88 Privacy Policy — Data Protection & Security Your Information

This Privacy Policy is published by nona88, Malaysia's leading online gaming platform operating under the official domain https://nona88.vin. This document transparently and comprehensively explains how we collect, process, store, protect, and in certain circumstances, share your personal data when you use the nona88 platform.

This policy applies to all nona88 platform users without exception — including visitors browsing our website without registering, prospective members in the process of signing up, active registered members, and former members whose accounts have been closed. By using any part of the nona88 platform, you acknowledge that you have fully read and understood this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy nona88. In the event of any conflict between these documents, the more specific privacy terms set out in this Privacy Policy shall take precedence.

Nona88 collects your personal data through several channels — directly from you during the registration process or through your interactions with the platform, automatically as you use our services, and in some cases, from trusted third-party sources. Below is a detailed table of the types of data we collect:

We never collect sensitive data such as health information, religious beliefs, or political views unless you choose to share it when contacting our customer support. Such data will not be stored systematically.

Every piece of data we collect has a clear and lawful purpose. nona88 does not process your data for purposes outside the scope of the services you use. Below are the primary purposes for which your personal data is used on the nona88 platform:

• Account Management: Creating and managing your member account, verifying identity, processing logins, and keeping your account secure from unauthorised access.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions you make on the nona88 platform quickly and accurately.
• Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and other reporting obligations set by the relevant authorities.
• Customer Support: Responding to enquiries, resolving complaints, and providing the technical assistance you need via Live Chat and other support channels.
• Service Improvement: Analysing usage patterns to improve the user experience, enhance platform performance, and develop better new features.
• Service Communications: Sending important account-related notifications, policy updates, security information, and relevant promotions (with your consent).
• Fraud Detection: Identifying and investigating suspicious activity, fraud attempts, or usage that violates our terms of service to protect all our members.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offering the necessary support to members who need assistance.

We will not use your data to make automated decisions that materially affect your rights without appropriate human review.

Nona88 takes great care when it comes to sharing members' personal data. We do not share your data with any party for purposes unrelated to the services you use. Data sharing only occurs in the following limited and controlled situations:

• Trusted Service Providers: Payment providers (DuitNow, Touch 'n Go, GrabPay), licensed game providers, and identity verification companies bound by strict confidentiality agreements with nona88.
• Legal Requirements: Government authorities, law enforcement bodies, or judicial tribunals where required by law or a valid court order.
• Security Protection: In emergency situations involving threats to public safety or to prevent serious financial crimes such as money laundering.
• With Your Consent: For any other purpose for which you have provided explicit written consent.

The nona88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyze how our platform is used. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting statistical data on how you use the platform — pages visited, time spent, and similar metrics — to help us improve our services.
• Functional Cookies: Saving your preferences such as language, display settings, and login details for a more convenient experience on your next visit.
• Analytics Cookies: Used to understand aggregate user behaviour for product improvement purposes — this data is not linked to any individual's personal identity.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your experience on the nona88 platform. Further details on managing cookies can be found in your browser settings.

Nona88 continuously invests in robust security infrastructure to ensure your personal data is always protected against unauthorized access, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL Encryption: All data communications between your device and nona88's servers are encrypted using the latest TLS protocol, making it virtually impossible for unauthorized parties to intercept.
• Two-Factor Authentication (2FA): An additional security layer to protect your account — beyond your password, verification via a trusted device is required for any significant account changes.
• 24/7 Monitoring: Our cybersecurity team monitors platform activity around the clock to detect and respond to any threats or anomalies in real time.
• Internal Access Controls: Only authorised and trained nona88 staff may access member data, and only to the extent required for their specific duties.
• Regular Security Audits: Penetration testing and independent security assessments are conducted periodically by accredited third-party cybersecurity firms.
• Incident Response Plan: Tested and well-established procedures for responding to any data breach — including notification to affected members within the timeframe required by law.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and nona88's internal policies, you have clear rights regarding your personal data. We respect and facilitate the exercise of these rights without any barriers:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Your request will be processed within 14 business days.
• Right to Rectification: If any of your data is inaccurate or outdated, you have the right to request a correction. You may also update certain information directly through your account profile settings.
• Right to Erasure: Under certain circumstances permitted by law, you have the right to request the deletion of your personal data. Please note that some data may need to be retained for legal compliance purposes.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time for purposes that rely on consent — such as marketing communications.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing profiling.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform.

To exercise any of the above rights, contact the nona88 data protection team via 24/7 Live Chat or our support email. All requests will be verified first to ensure account security before any action is taken.

As a global online platform, nona88 may need to transfer your personal data to servers or entities located outside Malaysia in certain contexts — for example, when using international cloud services or game technology providers based overseas.

When any cross-border data transfer takes place, nona88 ensures adequate safeguards are in place through the following mechanisms:

• Binding data processing agreements with all overseas data recipients requiring them to uphold protection standards equivalent to Malaysia's PDPA.
• Transfers only to countries recognised by the relevant authorities as having an adequate level of data protection.
• Data encryption in transit to ensure your data remains secure even as it moves across international borders.

Nona88 only retains your personal data for as long as necessary for the stated purposes or as required by law. We follow a clear and structured data retention policy:

Once the specified retention period has ended, your personal data will be securely deleted or permanently anonymized so it can no longer be linked to you as an individual. This deletion process is carried out automatically through our integrated data management system.

Nona88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in data protection. The date of the most recent amendment will always be clearly displayed at the top of this document.

When a material amendment occurs — meaning a change that significantly affects how we process your personal data — we will notify you via:

• A clear pop-up notice on the nona88 platform upon your next login
• Email notification to the address registered in your account
• An announcement on the nona88 homepage for at least 14 days before the amendments take effect

Continued use of the nona88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with any amendments, you have the right to close your account and discontinue use of the platform before the amendments take effect.